♾️ How does the Feedback Loop work?

A short explainer on feedback loops and how they work.
Written by Berglind
Updated 1 week ago

What is a feedback loop?

We continuously collect team feedback within our four primary indicators (Performance, Motivation, Satisfaction, and Stress-free). Team leaders determine if the loop frequency is weekly, bi-weekly, or monthly depending on their chosen subscription (bi-weekly or monthly requires an Essential).

The format is simple! A team member has to answer how much they agree with a statement on a scale from Totally disagree to Totally agree, as shown below. 

Each loop only takes a few minutes to answer, and everyone on the team answers the same feedback questions in each round.

All responses are entirely anonymous.🀫
We only display the aggregated data, no individual answers!

What type of feedback statements will my team receive?

You don't have to worry about the feedback statements. There is no setup or time-consuming process of creating each feedback loop yourself because we already made a pool of 1000+ pre-written feedback statements.

They are thoroughly designed to fit specific industries and environments to uncover unique team challenges within your particular type of team. This way, we can always ensure that each team gets unbiased, quality feedback with minimal effort.

Here are a couple of examples of what feedback questions could look like:

  • "My leader is engaged and involved in my career development."
  • "My colleagues seem to have a good work-life balance."
  • "My team has created a positive work environment."
  • "I feel comfortable and unstressed."

The statements are regularly updated and improved based on user experience and relevancy. Read in-depth about Feedback Statements here. 

Each loop is randomized, so people won't have to answer repetitively on the same statements. And you can stop/pause or go on "vacation mode" at any time if necessary. 

We call it a "loop" because once it's started, it runs automatically on your chosen frequency, and each time a new loop begins, all team members receive a notification telling them that it's time to share their feedback. 

Each team member can access it and give feedback by logging into the platform or through the App (Android and IOS).  

You don't have to spend time starting each loop or sending reminders. After the loop is set up and started, it's hands-free!πŸ™ŒπŸ»

Voila, It's that easy!

We are here every step of the way. So if you still have questions?
Write to support@successteam.com or start a chat by clicking on the icon in the right corner, and we'll answer your questions as soon as possible. 

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